You can cancel your Equinox membership by confirming two things: who bills you (Equinox gym vs. Equinox+ digital) and what your signed Membership Agreement says about notice and method, which can vary by state. If you just need a break, ask about a temporary freeze instead of canceling. (equinox.com)
Cancel online in your Equinox account (gym membership)
- Go to equinox.com/account and sign in (or register using your member barcode).
- Follow the on‑screen steps to submit a cancellation request for your membership.
- Review the effective date before you confirm, then submit.
- Save or screenshot the confirmation page/email for your records.
This self‑serve option is listed in Equinox’s official FAQ. (equinox.com)
Cancel by email (gym membership)
- From the email address on your account, write to Cancellations@Equinox.com requesting to cancel your membership.
- Ask for written confirmation that includes your cancellation effective date.
- Keep the confirmation for your records.
Equinox’s FAQ confirms you can cancel by emailing Cancellations@Equinox.com. (equinox.com)
Cancel in‑club with a club manager
- Visit your home club during staffed hours and ask to cancel with a club manager.
- Bring a photo ID and be ready to verify your account.
- Before you leave, get a printed or emailed confirmation that shows your cancellation effective date.
Equinox’s FAQ states you may cancel “in club with a club manager.” (equinox.com)
Cancel by mail (check your agreement)
- Open your signed Membership Agreement and find the section that describes how to cancel by mail (address and any required delivery method).
- Send a brief, signed cancellation letter that follows those instructions exactly, and keep proof of mailing/delivery.
- If you don’t receive confirmation, follow up with your club or Concierge.
Mail‑in cancellation is permitted “as described in your Membership Agreement,” per Equinox’s FAQ. (equinox.com)
Cancel Equinox+ (digital) subscription
- If you pay Equinox Media directly: log in at equinoxplus.com/account, select “Cancel Membership,” and confirm. You must cancel before your next billing date to avoid another charge.
- Or email hello@equinoxplus.com and follow the instructions in the reply.
- If you purchased through a third party, cancel with that provider by turning off auto‑renew in that platform’s subscription settings.
- Bought a Bike bundled with a 12‑month Equinox+ plan? That plan can’t be canceled early during the 12‑month minimum commitment.
All of the above are specified in Equinox+’s Terms. They also state that monthly fees are fully earned upon payment and not refundable pro‑rata. (equinoxplus.com)
What happens after you cancel
Gym membership: Your access continues until your cancellation effective date set under your Membership Agreement; billing stops after that date. Equinox notes that notice periods and available methods can vary by state, and in some states you may have additional rights if you cancel soon after a dues increase. Keep your written confirmation. (equinox.com)
- Digital (Equinox+): Access continues until the end of your current billing period; there are no prorated refunds of monthly fees; you must cancel before your next billing date to avoid the next charge; Bike bundles carry a 12‑month minimum commitment. (equinoxplus.com)